Privacy Policy
Last Updated: 01/11/2025
Introduction
Aaftas Biotech is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
By using our website or services, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
• Name and contact details (email, phone number, address)
• Business name and registration details
• Drug license numbers and regulatory credentials
• GST registration and tax information
• Banking and payment information
• Order history and transaction details
1.2 Automatically Collected Information:
• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and similar technologies
2. How We Use Your Information
We use collected information for:
2.1 Service Delivery:
• Processing and fulfilling orders
• Managing customer accounts
• Providing customer support
• Sending order confirmations and updates
• Processing payments and invoicing
2.2 Business Operations:
• Maintaining regulatory compliance
• Quality assurance and record-keeping
• Inventory and supply chain management
• Financial accounting and auditing
2.3 Communication:
• Responding to inquiries and requests
• Sending product information and updates
• Marketing communications (with consent)
• Service announcements
3. Data Sharing and Disclosure
3.1 We May Share Information With:
• Pharmaceutical Manufacturers (for order fulfillment)
• Logistics Partners (for product delivery)
• Payment Processors (for transaction processing)
• Regulatory Authorities (as required by law)
• Legal Advisors (for legal compliance)
• Auditors (for financial and regulatory audits)
3.2 We Do Not:
• Sell personal information to third parties
• Share data for marketing purposes without consent
• Disclose information except as described in this policy
4. Data Security
We implement appropriate security measures:
• Encrypted data transmission (SSL/TLS)
• Secure servers and databases
• Access controls and authentication
• Regular security audits
• Employee training on data protection
• Incident response procedures
5. Data Retention
We retain personal information for:
• Transaction Records: 3-5 years (as required by pharmaceutical regulations)
• Customer Accounts: Until account closure plus legal retention period
• Marketing Data: Until consent is withdrawn
• Legal Records: As required by law
6. Your Rights
You have the right to:
• Request copies of your personal data
• Update or correct inaccurate information
• Request deletion of personal data
• Restrict processing of your data
• Object to processing based on legitimate interests
• Withdraw consent for marketing communications
• Lodge complaints with data protection authorities
To exercise these rights, contact: privacy@aaftasdistributors.com
7. Cookies and Tracking
We use cookies for:
• Essential website functionality
• Performance analysis
• Remembering preferences
• Marketing effectiveness (with consent)
You can control cookies through browser settings.
8. Contact Information
Data Protection Officer:
Email: aaftasbiotech10@hotmail.com
Phone: +91-6372661857
Address: 12/92, Hauj Rani,MaIviya Nager, New Delhi
General Inquiries:
Email: aaftasbiotech10@hotmail.com
Phone: +91-6372661857