Terms and Conditions

Last Updated: 01/11/2025

1. Introduction

Welcome to Aaftas Biotech. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions.

2. Definitions

• ‘Customer’ refers to pharmacies, hospitals, clinics, healthcare providers, and authorized entities purchasing products from us.
  • ‘Products’ refers to pharmaceutical medicines and healthcare products distributed by us.
  • ‘Services’ refers to distribution and related services provided by the Company.

3. Eligibility and Authorization

3.1. Our services are available only to:
• Licensed pharmacies and medical institutions
• Registered healthcare providers
• Authorized distributors and retailers
• Entities holding valid pharmaceutical licenses

3.2. By placing an order, you confirm that you hold all necessary licenses and registrations required under applicable pharmaceutical laws.

4. Product Information

4.1. All product information, including Detailss, compositions, uses, and benefits, is provided for informational purposes only.

4.2. Healthcare professionals should refer to official product literature, package inserts, and prescribing information before recommending or dispensing medications.

4.3. We do not provide medical advice. Customers should consult qualified healthcare professionals for medical guidance.

5. Orders and Pricing

5.1. All orders are subject to acceptance and availability.
5.2. Prices are subject to change without notice. The price applicable at the time of order confirmation will apply.
5.3. Minimum order quantities may apply for certain products.
5.4. We reserve the right to refuse or cancel any order at our discretion.

6. Payment Terms

6.1. Payment must be made as per agreed terms (COD, credit terms, or advance payment).
6.2. All payments are in Indian Rupees (INR) unless otherwise agreed.
6.3. Delayed payments may attract interest charges as per company policy.
6.4. GST and other applicable taxes will be charged as per prevailing laws.

7. Delivery and Shipping

7.1. Delivery timelines are estimates and not guaranteed.
7.2. Risk of loss and title pass to the customer upon delivery.
7.3. Customers must inspect products upon delivery and report any discrepancies within 24 hours.
7.4. We are not responsible for delays caused by circumstances beyond our control.

8. Returns and Exchanges

8.1. Returns are accepted only for:
• Damaged products (with photographic evidence within 24 hours of delivery)
• Incorrect products shipped
• Manufacturing defects (as per manufacturer’s policy)

8.2. Products must be returned in original packaging with all documentation.
8.3. Opened, used, or expired products cannot be returned.

9. Quality Assurance

9.1. All products are sourced from licensed manufacturers and stored under appropriate conditions.
9.2. We follow Good Distribution Practices (GDP) and maintain temperature-controlled storage facilities.
9.3. Batch numbers and expiry dates are documented for traceability.

10. Limitation of Liability

12.1. We are not liable for:
• Adverse reactions or side effects from product use
• Improper storage or handling by customers
• Misuse or incorrect dispensing of products
• Indirect, consequential, or incidental damages

12.2. Our liability is limited to the invoice value of the affected products.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [City], India.

12. Contact Information

For questions regarding these Terms and Conditions, please contact:
Email: aaftasbiotech10@hotmail.com
Phone: +91-6372661857